When you reach out for the first time, we offer a complimentary 15-30 minute phone consultation. This gives us the opportunity to connect and to hear a brief sketch of the challenges you or your loved one is facing, and to determine if we’re a good fit for your unique needs. We answer any questions you may have about our services and schedule your first appointment or meeting.
For individual therapy, this first appointment is 60-90 minutes long. During this time, we take a deeper dive into getting to know you and your history. We view your completed intake form, discuss what brings you to us, and outline some initial therapy goals. We also answer any questions you have, to the best of our ability. We then discuss what will help create an empowering therapeutic experience and share our mutual expectations for treatment.
These routinely scheduled appointments are 50-60 minutes in length. We use this time to support you and work together on your goals. We check in on progress and inevitable challenges and make necessary adjustments to ensure that our joint work is effective.
Telehealth services are provided through SimplePractice encrypted teletherapy video conferencing. Due to licensing requirements, we are unable to provide these services outside of the State of Colorado. You will be asked to complete the Informed Consent form, which acknowledges your understanding of the risks and benefits associated with telehealth and your acceptance of the risk that may be associated with this format of care.
Resolute Counseling Center is currently contracted with Medicaid (Colorado Access, Colorado Community Health Alliance, and CHP+ Plans) . We are an "out of network provider" for other insurance networks but will provide you with a Superbill, which you may use to request reimbursement. The coverage you receive is entirely dependent upon the plan that you have.
We recommend that you contact your insurance company directly to determine your specific coverage. Some questions that may be helpful in this conversation include:
Good faith estimate: You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give clients who don’t have insurance, or who are not using insurance, an estimate of the expected charges for medical services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your healthcare provider for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. You will receive a copy of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
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