Privacy Policy & Terms of Use

Privacy Policy Terms of Use

🔒 Privacy Policy

Effective Date: 01/01/2025
Contact: Intake@resolutecounselingcenter.com
Phone: (720) 202-3735
Responsible Party: Riley Cochran, Executive Director
Address: 2373 Central Park Blvd #201, Denver, CO 80238

1. What We Collect

We may collect:

  • Contact info: name, phone, email

  • Demographics and mental health intake data (as voluntarily submitted)

  • Usage data on our website (cookies, device, browser type)

2. How We Use It

  • To provide personalized therapy and coaching services

  • To communicate scheduling, billing, and appointment reminders

  • For SMS/email communications with consent (see “Marketing Communications” below)

  • For internal analysis and service improvements

  • As required by law or to protect safety

3. SMS & Email Marketing Consent

By submitting your contact details via our website or intake forms, you consent to receive occasional updates, appointment reminders, and service information via SMS and/or email.

  • Message and data rates may apply

  • You may opt out at any time by replying STOP to any message or clicking unsubscribe on emails

4. HIPAA Protections

We take your privacy seriously. All health-related data collected is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is not shared or sold. For more details, see “Notice of HIPAA Privacy Practices” below.

5. Cookies and Tracking

We use cookies to enhance the user experience and monitor traffic, with the help of analytics tools such as Google Analytics. You can adjust your browser settings to limit cookie use.

6. Your Rights

  • You can request access, correction, or deletion of your personal data

  • You may request that we limit or stop communication at any time

  • Contact Intake@resolutecounselingcenter.com with privacy-related questions


📄 Terms of Use

Effective Date: 01/01/2025

1. Use of Website

All information provided on this site is for educational and informational purposes only and is not a substitute for professional mental health advice, diagnosis, or treatment.

Do not disregard or delay seeking treatment based on any content provided on this site.

2. Eligibility

This site is intended for individuals 18 years and older. Parents/legal guardians may use this site for information and to book services for minors.

3. Copyright

All materials, including logos, design, text, and graphics, are the property of Resolute Counseling Center and may not be copied or used without permission.

4. Booking Services

Any booking or communication via our online forms or calendar tools is not a guarantee of care until confirmed by a staff member.

5. Limitation of Liability

Resolute Counseling Center is not liable for any direct or indirect damages from use of this website, or delays in treatment as a result of online scheduling or educational materials.


🛡️ HIPAA Notice of Privacy Practices

This notice outlines how Protected Health Information (PHI) may be used and disclosed, and how clients can access this information.

1. Your Rights

You have the right to:

  • Access your records

  • Correct inaccurate health info

  • Request confidential communications

  • Ask for limits on what we share

  • File a complaint without retaliation

2. Our Responsibilities

We:

  • Are required by law to maintain the privacy of your PHI

  • Will not use or share your information other than as described here unless you tell us in writing

  • Will notify you in the event of a data breach

3. How We Use and Share PHI

We may share PHI for:

  • Your treatment and care coordination

  • Billing and payment purposes

  • Public health and safety issues (as required by law)

  • Legal requirements (court orders, investigations, etc.)

We will never share your information for marketing purposes without your written consent.

We believe that when people are genuinely seen and supported, we can create an experience that transcends generations.

In a society that is more and more disconnected, your connection with yourself is one of the most important relationships you will ever have. One of our first and arguably most impactful relationships is with the members of our family. These early relationships often shape how we relate to ourselves, to other people, and to the world around us. We believe in the power of community and that healing and reconnecting with ourselves can empower individuals to build joyful, connected communities. A journey that looks different for every situation.

Some families are ready for collective healing and growth. Some individuals are working to navigate a toxic family environment. And some people need assistance creating boundaries and expectations that work for them so they can maintain a healthy, wholesome family connection.

We work to engage our clients with the belief that regardless of what your unique family system looks like, it plays a role in how you relate to yourself and how you relate to other people. We dream of seeing a happy, healthy community of strong, close-knit individuals who are self-aware, passionate, and connected, both internally with themselves and externally with the people around them.

A therapy center that starts where others end.

While most mental health practitioners are passionate, skilled people, the system as we’ve seen it can be damaging to vulnerable individuals. We believe that people deserve to be seen for their unique, wonderful selves, not as mere “cases” that need to be fit into neat 45-minute slots on an overflowing schedule.

We believe that when we embody our commitment to 1.) do the right thing 2.) be trustworthy 3.) be humbly accountable and 4.) be proactive, we can create an experience for each person that truly helps people feel seen and supported.

We prioritize individualization in our therapeutic work so our clients feel seen, supported, and empowered to work towards a journey of healing and growth. From choosing the best-fit clinician from our diverse team to flexibly customizing session locations, we shape the therapeutic journey around the things that truly matter — you and your goals.

The most impactful step toward healing? The first one.

You’re here. You showed up for yourself. You’re committing to a brighter, stronger future.

We applaud you and we’re honored to support you on this journey with care, compassion, and zero judgment. And we will stop at nothing to help you achieve your dreams, no matter how huge.

Trusted. Certified. Proven.

Credentials that reflect our deep commitment to expert care and lasting results. Board-Licensed & Nationally Certified

Deep Experience. Personal Approach. 12 Expert Clinicians

Decades of combined clinical experience — delivered with heart, not hierarchy for a diverse, inclusive experience

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Families Recommend Us. Again and Again.

Trusted by parents, teens, and providers across Colorado for meaningful, lasting change.

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Connection Over Perfection.

We meet your teen where they are — and walk beside you until real healing begins. We’ve helped countless families.

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Let’s Talk About How

Start With a Free Consultation Call

You don’t need to have it all figured out. Start with a conversation. We’ll walk with you from there.